Our family verification rule
For an urgent or unusual call, ask for the family code word.
No code word → hang up → call back on the known number.
- Do not use a number, link or payment route supplied by the caller.
- Call the person from your saved contacts or another trusted channel.
- A real emergency can survive a short verification pause.
Tell the code word in person or on a call you started. Do not print it on this card.